Frequently Asked Questions

Our prices are listed in Canadian dollars. Please note, applicable taxes and a small booking free are added during checkout.

 We accept all three major credit cards: Visa, MasterCard and American Express. If you’re looking to book for the following day, you will need to call our office directly.

You can book with confidence knowing that all daily sightseeing tours are fully cancellable up to 24-hours in advance of your tour. Plans can change even for groups. For parties of up to 10 guests, simply cancel within 24 hours of your tour time and receive a full refund. For groups of 11 or more, cancel 7 days or more before your scheduled tour time to receive a full refund. 

We recommend you book at least one week in advance. Most tours are available to book online up to 17 hours prior to the departure time. For last minute bookings, call our Guest Services Team who will be happy to check availability for you at 604-255-7272 or 1-877-669-2277.

Meals are not included in any of our tours. There are plenty of opportunities for you to purchase food during many of the stops you will make throughout the day. Feel free to also pack and bring your own snacks and lunch. We do not mind you eating on board any of our vehicles so you save your time to enjoy the stops!

Our tours run rain or shine which is great because it rains an average of 168 days a year here in Vancouver. They don’t call our city “Rain City” for no reason! We promise that you will not melt in the rain and we even provide complimentary umbrellas for you to use for the duration of the tours. Regardless of the weather, we assure you that your day will be spectacular.

Yes! For pickups, you will need to arrange in advance. Meet us at The Fairmont Vancouver Airport Hotel- a short walk from the terminal. Meet outside the front doors, at street level, under the awning at time instructed in your confirmation.

Drop off: When you arrange it in advance with us, we will drop-off to the Vancouver Airport after your tour. We require advance notice. In addition, if you are staying in Richmond, we do pick up at several airport area hotels, you can find on our hotel pickup page.

Even though your tour is by bus, we will be stopping at various locations. Wear comfortable walking shoes and dress appropriately for the weather depending on the season. Check the weather prior to arrival into Vancouver. Bring an umbrella or rain jacket we're called the "Rainy City" for a reason

Yes, we will pick you up with you and your luggage. We'll keep it safe so you can relax and enjoy the tour. Then we'll transport your luggage with you to the cruise ship terminal, hotel or airport after the tour.

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Private Transport & Transfers

Looking for reliable transportation to get to the airport, take your group to/from corporate events within Vancouver or to Whistler? Our mini coaches, vans, and SUVs can get you where you want to go.
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